Elizabeth Morrison and her team specialize in helping healthcare organizations embrace human connections in care provision, and designs systems to practically support that.
Inspired by Carl Rogers’ research on the primary role of empathy in healing, Elizabeth uses evidence-based strategies to design learning and development programs tailored to meet the needs of a wide range of organisations.
As a faculty member and Master Trainer of the Institute for Healthcare Communication, Elizabeth also conducts IHC communication workshops. The curricula are research-based, interactive in nature, and applicable to different disciplines; they also provide CME certification for healthcare professionals. Elizabeth co-created the IHC’s newest workshop, ‘The Empathy Effect: Countering Bias to Improve Healthcare Outcomes’ (www.healthcarecomm.org)