You know caring for patients’ health involves more than traditional medical care. How do you enhance, deepen and spread empathy and equity-based practices in your organization?
Communication is the key. We make sure we know what works best for you and your team, when it comes to communication: frequency, method and content.
Humanizing healthcare is BIG, broad and vague. We work with you to clarify your vision, identify goals & define strategies. You’ll feel confident about your project.
We are comfortable working on our own to move things forward for your team, partnering with you at every step, and everything in between.
We take a strength-based approach that looks at your organization’s unique purpose, culture, and experience. Together we develop evidence-based strategies tailored to meet your goals.
Give your team the expert support they deserve with Motivational Interviewing, Empathic Communication, Trauma Informed Care or other custom empathy-based learning and development programs.
We offer Train the Facilitator Courses, so you can elevate the talent within your own organizations, embed training expertise, and deliver consistent, frequent training for all your employees
We partner with you to ensure your initiatives’ success. Whether you are a health plan engaging your provider network in access initiatives, practice improvement projects or integrated care programs, we have the team to help you.
We collaborate with you to develop project plans, strategies and measures for success. We are equally comfortable and effective running with the ball on our own, or working closely with you, communicating every step of the way.
Our highly skilled, compassionate team can provide learning and enrichment courses, support groups, resilience-focused technical assistance or customized programs that meet your employees most pressing needs.
Our team provides direct mental health and wellness coaching to your employees. We know employees don’t use the EAP, and can’t rely on in-house behavioral health clinicians. We offer professional care via HIPAA complaint video, phone or text.
The research on empathy’s impact on health outcomes is fascinating, deep and robust, demonstrating that empathic care is evidenced-based care. Empathy (or lack of) can be communicated in many different ways, from the signage in our waiting rooms to a physician’s posture; from a receptionist’s eye contact to the words we use on health questionnaires.
