Healthcare Services.

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Workshops

EMConsulting offers a range of workshops, individualized to meet the needs and goals of organizations.  Workshops center on empathy based communications, and are interactive, with significant time devoted to practice by participants.  

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Consulting

Elizabeth and her team provide expert learning and effective consultation for organizations that want to enhance their employee engagement and patient experience, through integration and whole health practices.

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Speaking

An engaging, dynamic speaker, Elizabeth often speaks at conferences and with organizations on the importance of building systems that support high-quality human connections in healthcare.

Our Clients.

About Elizabeth.

An accomplished speaker, therapist and consultant, Elizabeth brings years of experience helping a wide array of healthcare entities advance toward their goals, and strengthen the human connections in care provision.

Expertise

Elizabeth has over a decade of experience in developing effective and sustainable Integrated Behavioral Health (IBH) services, both in primary care organizations as well as within health plans. She is an expert Motivational Interviewing Trainer, and provides research-based training in MI and other empathy-based communications for healthcare professionals. She has successfully worked with MediCal health plans in California, leading integration and complex care initiatives in their provider network, as well as providing interactive, evidenced-based communication learning and development activities.

Approach

Elizabeth and her team have a strength-based philosophy that informs their approach to organizational consultation. They strives to understand each organization’s unique purpose, culture and experience, and collaboratively develop evidence-based strategies, tailored to meet the goals of each organization. The core principle of facilitating, supporting and elevating the human connection in healthcare provision is central to EMConsulting’s strategy.

Thought Leader

Influential in her field, Elizabeth wrote the first widely distributed ‘how to’ manual on IBH services, was a mentor for grantees in the Integrated Behavioral Health Project and has co-led the Blue Shield of California Foundation’s Integrated Care Learning Community.  

Elizabeth has also served on integrated care advisory boards for the California Primary Care Association, the UCSF School of Medicine, and the California Institute for Behavioral Health Services. She was a lead consultant in the Inland Empire Health Plan’s Behavioral Health Integration Initiative (BHintegration.com), and has developed original workshops on empathic communication for the Institute for Healthcare Communication.   (healthcarecomm.org).

As a practicing clinician for over 25 years, she continues to see patients in integrated settings, maintaining an on-the-ground perspective of what works in practice.

Resources.

Please click on the relevant links below to access and download our eBooks including other relevant resources. 

Our eBooks.

y Conveyance Second Edition

Empathy Conveyance: Practical Tips for Healthcare Providers

y Conveyance Second Edition

PDF version of Empathy Conveyance Book

IBH Manual Second Edition

Integrated Behavioral Health Manual

IBH Manual Second Edition

PDF version of IBH manual

Information

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